{"id":1383,"date":"2025-10-15T16:40:49","date_gmt":"2025-10-15T16:40:49","guid":{"rendered":"https:\/\/dancify.fun\/?page_id=1383"},"modified":"2025-10-15T16:41:15","modified_gmt":"2025-10-15T16:41:15","slug":"refund-cancellation-policy","status":"publish","type":"page","link":"https:\/\/dancify.fun\/dancify\/?page_id=1383","title":{"rendered":"Refund &amp; Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1383\" class=\"elementor elementor-1383\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65bf4f44 e-flex e-con-boxed e-con e-parent\" data-id=\"65bf4f44\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9455a2d elementor-widget elementor-widget-text-editor\" data-id=\"9455a2d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h1 class=\"wp-block-heading\" data-start=\"275\" data-end=\"307\">Refund &amp; Cancellation Policy<\/h1>\n<p data-start=\"309\" data-end=\"346\"><strong data-start=\"309\" data-end=\"344\">Effective Date: 15 October 2025<\/strong><\/p>\n<p data-start=\"348\" data-end=\"622\">At <strong data-start=\"351\" data-end=\"362\">Dancify<\/strong>, we aim to provide high-quality services and experiences for our community. This Refund &amp; Cancellation Policy explains when and how refunds may be issued for videography services, competition entries, event listings, and purchases made through our platform.<\/p>\n<hr data-start=\"624\" data-end=\"627\" \/>\n<h2 data-start=\"629\" data-end=\"657\">1. Videography Services<\/h2>\n<ul data-start=\"658\" data-end=\"1269\">\n<li data-start=\"658\" data-end=\"748\">\n<p data-start=\"660\" data-end=\"748\"><strong data-start=\"660\" data-end=\"685\">Booking Confirmation:<\/strong> Videography services are confirmed once payment is received.<\/p>\n<\/li>\n<li data-start=\"749\" data-end=\"967\">\n<p data-start=\"751\" data-end=\"781\"><strong data-start=\"751\" data-end=\"779\">Cancellations by Client:<\/strong><\/p>\n<ul data-start=\"784\" data-end=\"967\">\n<li data-start=\"784\" data-end=\"879\">\n<p data-start=\"786\" data-end=\"879\">Cancellations made <strong data-start=\"805\" data-end=\"842\">at least 14 days before the event<\/strong> are eligible for a <strong data-start=\"862\" data-end=\"876\">50% refund<\/strong>.<\/p>\n<\/li>\n<li data-start=\"882\" data-end=\"967\">\n<p data-start=\"884\" data-end=\"967\">Cancellations made <strong data-start=\"903\" data-end=\"941\">less than 14 days before the event<\/strong> are <strong data-start=\"946\" data-end=\"964\">non-refundable<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"968\" data-end=\"1136\">\n<p data-start=\"970\" data-end=\"1136\"><strong data-start=\"970\" data-end=\"999\">Cancellations by Dancify:<\/strong> If Dancify cannot fulfill the service (e.g., due to technical failure, illness, or other reasons), you will receive a <strong data-start=\"1118\" data-end=\"1133\">full refund<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1137\" data-end=\"1269\">\n<p data-start=\"1139\" data-end=\"1269\"><strong data-start=\"1139\" data-end=\"1159\">Delivery Issues:<\/strong> If you experience problems with delivered video files, contact us within <strong data-start=\"1233\" data-end=\"1243\">7 days<\/strong> of delivery for review.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1271\" data-end=\"1274\" \/>\n<h2 data-start=\"1276\" data-end=\"1326\">2. Competition Entries (e.g., Goosebump Hunt)<\/h2>\n<ul data-start=\"1327\" data-end=\"1578\">\n<li data-start=\"1327\" data-end=\"1444\">\n<p data-start=\"1329\" data-end=\"1444\"><strong data-start=\"1329\" data-end=\"1344\">Entry Fees:<\/strong> Competition entry fees are <strong data-start=\"1372\" data-end=\"1390\">non-refundable<\/strong>, except if the competition is cancelled by Dancify.<\/p>\n<\/li>\n<li data-start=\"1445\" data-end=\"1578\">\n<p data-start=\"1447\" data-end=\"1578\"><strong data-start=\"1447\" data-end=\"1468\">Disqualification:<\/strong> No refunds will be provided if a participant is disqualified for rule violations or inappropriate behavior.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1580\" data-end=\"1583\" \/>\n<h2 data-start=\"1585\" data-end=\"1629\">3. Event Listings &amp; Festival Promotions<\/h2>\n<ul data-start=\"1630\" data-end=\"1977\">\n<li data-start=\"1630\" data-end=\"1779\">\n<p data-start=\"1632\" data-end=\"1779\"><strong data-start=\"1632\" data-end=\"1658\">Organizer Submissions:<\/strong> Payments for event listings and promotions are <strong data-start=\"1706\" data-end=\"1724\">non-refundable<\/strong>, as the service begins immediately upon publication.<\/p>\n<\/li>\n<li data-start=\"1780\" data-end=\"1977\">\n<p data-start=\"1782\" data-end=\"1977\"><strong data-start=\"1782\" data-end=\"1825\">Changes or Cancellations by Organizers:<\/strong> Dancify is not responsible for refunds related to cancelled or rescheduled events. Refund requests must be handled directly with the event organizer.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1979\" data-end=\"1982\" \/>\n<h2 data-start=\"1984\" data-end=\"2050\">4. Shop Purchases (Tickets, Merchandise, or Digital Products)<\/h2>\n<ul data-start=\"2051\" data-end=\"2485\">\n<li data-start=\"2051\" data-end=\"2197\">\n<p data-start=\"2053\" data-end=\"2197\"><strong data-start=\"2053\" data-end=\"2065\">Tickets:<\/strong> Festival or event tickets sold through Dancify are <strong data-start=\"2117\" data-end=\"2135\">non-refundable<\/strong>, unless explicitly stated otherwise by the event organizer.<\/p>\n<\/li>\n<li data-start=\"2198\" data-end=\"2369\">\n<p data-start=\"2200\" data-end=\"2218\"><strong data-start=\"2200\" data-end=\"2216\">Merchandise:<\/strong><\/p>\n<ul data-start=\"2221\" data-end=\"2369\">\n<li data-start=\"2221\" data-end=\"2296\">\n<p data-start=\"2223\" data-end=\"2296\">Refunds or exchanges are only available for defective or damaged items.<\/p>\n<\/li>\n<li data-start=\"2299\" data-end=\"2369\">\n<p data-start=\"2301\" data-end=\"2369\">Requests must be made within <strong data-start=\"2330\" data-end=\"2366\">14 days of receiving the product<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"2370\" data-end=\"2485\">\n<p data-start=\"2372\" data-end=\"2485\"><strong data-start=\"2372\" data-end=\"2393\">Digital Products:<\/strong> All digital sales (e.g., downloadable videos or guides) are <strong data-start=\"2454\" data-end=\"2482\">final and non-refundable<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2487\" data-end=\"2490\" \/>\n<h2 data-start=\"2492\" data-end=\"2513\">5. Force Majeure<\/h2>\n<p data-start=\"2514\" data-end=\"2766\">Dancify is not liable for cancellations caused by circumstances beyond our control, including natural disasters, strikes, pandemics, or government restrictions. In such cases, refunds are not guaranteed but will be considered on a case-by-case basis.<\/p>\n<hr data-start=\"2768\" data-end=\"2771\" \/>\n<h2 data-start=\"2773\" data-end=\"2804\">6. How to Request a Refund<\/h2>\n<p data-start=\"2805\" data-end=\"2884\">To request a refund (if eligible), please contact us with your order details:<\/p>\n<p data-start=\"2886\" data-end=\"2979\"><strong data-start=\"2886\" data-end=\"2897\">Dancify<\/strong><br data-start=\"2897\" data-end=\"2900\" \/>Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2907\" data-end=\"2923\">info@dancify.fun<\/a><br data-start=\"2923\" data-end=\"2926\" \/>Website: <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"2935\" data-end=\"2977\">https:\/\/dancify.fun\/dancify<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Cancellation Policy Effective Date: 15 October 2025 At Dancify, we aim to provide high-quality services and experiences for our community. 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